Privacy policy
1. Data Controller
Rovaniemen Kalla Oy
Contacts
Ratakatu 3
96100 Rovaniemi
050 471 1390
info@ravintolaalvari.fi
Person responsible for the register
Jonny Hyvönen
050 471 1390
info@ravintolaalvari.fi
2. Data Subjects
- Customers
- Potential Customers
3. Purpose of Processing Personal Data
The personal data stored in the customer registers of Rovaniemen Kalla Oy is used for managing customer relationships, providing information about services, marketing purposes, as well as for the development and planning of the company’s services and other operations, and for similar purposes.
4. Personal Data Stored in the Register
The customer register contains the following information:
Contact Information
- Name
- Address
- Phone number
Customer Information
Details of purchased products/services
5. Rights of the Data Subject
The data subject has the following rights. Requests to exercise these rights should be sent to info@ravintolaalvari.fi
Right of Access
The data subject has the right to review the personal data we have stored.
Right to Rectification
The data subject may request the correction of any inaccurate or incomplete personal data concerning them.
Right to Object
The data subject may object to the processing of personal data if they believe that their personal data has been processed unlawfully.
Right to Prohibit Direct Marketing
The data subject has the right to prohibit the use of their personal data for direct marketing purposes.
Right to Erasure
The data subject has the right to request the deletion of their personal data if the processing is no longer necessary. We will process the deletion request, after which we will either delete the data or provide a justified reason why the data cannot be deleted.
It should be noted that the data controller may have a statutory or other legal obligation not to delete the requested data. The data controller is obliged to retain accounting records in accordance with the Accounting Act (Chapter 2, Section 10) for the legally defined period (10 years). Therefore, data related to accounting cannot be deleted before this period has expired.
Withdrawal of Consent
If the processing of personal data concerning the data subject is based solely on consent, and not, for example, on a customer relationship or membership, the data subject may withdraw their consent.
Right to Lodge a Complaint with the Data Protection Authority
The data subject has the right to request that we restrict the processing of disputed data until the matter is resolved.
Right to Lodge a Complaint
The data subject has the right to file a complaint with the Data Protection Authority if they believe that we have violated applicable data protection legislation while processing personal data.
Contact information for the Data Protection Authority:
www.tietosuoja.fi/fi/index/yhteystiedot.html
6. Regular Sources of Information
Personal data is collected directly from the customer when establishing a customer relationship, as well as from the data controller’s systems through online service forms. In addition, data may be updated from official sources or other service providers to ensure its accuracy and timeliness.
7. Regular Disclosure of Data
As a rule, personal data is not disclosed for marketing purposes outside Rovaniemen Kalla Oy and its affiliated members.
8. Retention Period
Personal data is generally processed for as long as the customer relationship is active. A data subject can unsubscribe from our marketing list either through the link provided in each marketing email we send or by sending a message to: info@ravintolaalvari.fi
9. Processors of Personal Data
The data controller and its employees process personal data. We may also partially outsource the processing of personal data to a third party, in which case we ensure through contractual arrangements that personal data is processed in accordance with applicable data protection legislation and otherwise appropriately.
10. Tietojen siTransfer of Data Outside the EU
Personal data is not transferred outside the European Union or the European Economic Area.
11. Automated Decision-Making and Profiling
We do not use personal data for automated decision-making or profiling.
12. Cookies and Browsing Tracking
We collect information about the user’s device using cookies and other similar technologies, such as the browser’s local storage. A cookie is a small text file stored on the user’s device by the browser. Cookies often contain an anonymous, unique identifier that allows us to recognize and count the browsers visiting our website.
Our website uses Google Analytics.
Our pages also contain links to other websites and services. We are not responsible for the privacy practices or content of these external websites. Third parties may set cookies on the user’s device when visiting our services to track visitor numbers across different websites.